Your business is helping other businesses run better. They count on you, so reliability is key.
As a technology enabled company it is business critical that your technology perform all the time. Whether you offer procurement, logistics, remote office, staffing and HR, or payroll and financial services, you’re essential to the success of your clients.
It is a core requirement to not only have the right technologies power your business, but that your technologies are available all the time.
You need a business continuity partner who will proactively monitor and manage your networks and critical assets. This goes beyond simply diagnosing and notifying you of an outage. It is using predictive analysis to prevent issues from happening before they impact your business and your clients.
How Trextel Can Help
That’s where we come in. Trextel can take those and other IT challenges posed by multi-site, multi-platform IT deployments off your hands, leaving you free to focus on serving customers and growing your business. We’ll install and upgrade your network, voice and data systems, and security and digital signage solutions to help you operate, communicate and collaborate effectively both today and tomorrow.
With business locations spread all over the place, it’s critical that every remote network runs at peak performance. When it comes to patient care, there’s no time for downtime. Trextel keeps all your remote locations running at peak performance, with monitoring and management for every layer of your IT and network infrastructure.
“Trextel’s team helped us plan our deployment across 200 store locations. They planned for everything and as a result, we were up and running a week ahead of schedule.“
Trextel’s Managed Services and Proactive Configuration Reduces Downtime for Business Services Provider
A national business services provider turned to Trextel to proactively monitor and manage their networks and critical assets to minimize outages, improve performance, and reduce costs.
Configuration changes on routers, switches, or firewalls, can sometimes break network functionality and create a down event. In some cases, an incorrect configuration can be difficult to isolate so a proactive network scan is required. Proactive configuration management increases the stability and performance of the network, ensuring your business is always up and running.
Providing proactive configuration management Trextel’s support team was able to identify a failing VPN gateway at a customer’s regional office during a peak business period and failover to the customer backup device ensuring there was no down event. Simultaneously, Trextel’s NOC was able to schedule a field technician to troubleshoot and replace the failing device within 24 hours.
Proactive Configuration Management