With fierce competition, keeping customers and increasing market share is a big deal to financial services providers these days.
But they have a paradox to deal with: more and more, people want to bank, invest and buy insurance online. Because of that trend, closing the sale when people actually do visit a branch or office location is more important than ever. A great customer experience driven in part by technology can play a key role in informing visitors and encouraging them to purchase your products and services.
If your computer systems aren’t up to speed, potential clients might think your services aren’t, either.
In addition, financial services providers must make certain that customer assets and data are secure and that their networks, hardware and software facilitate the accounting, reporting and transparency mandated by government and industry regulation. You need up-to-date technology that meets those rigorous standards and delivers financial products and information to individuals and businesses seamlessly, safety and securely.
And whether you’re creating the bank of the future, offering investments or insurance or preparing taxes, controlling costs in a competitive industry through modern, streamlined processes and operations is a must for all.
How Trextel Can Help
That’s where we come in. Trextel can take those and other IT challenges posed by multi-site, multi-platform IT deployments off your hands, leaving you free to focus on serving customers and growing your business. We’ll install and upgrade your network, voice and data systems, and security and digital signage solutions to help you operate, communicate and collaborate effectively both today and tomorrow.
With business locations spread all over the place, it’s critical that every remote network runs at peak performance. When it comes to patient care, there’s no time for downtime. Trextel keeps all your remote locations running at peak performance, with monitoring and management for every layer of your IT and network infrastructure.
“I rate Trextel a 10 for their responsiveness and customer
focus. They do a great job keeping all our sites up and
operational, no matter where they are.”
Trextel Custom Broadband Solution Helps Financial Chain Grow
A retail financial chain with 600 offices across the United States had outgrown its wide area network built over the last decade. Faced with the inability to scale and no remote access to video surveillance due to latency, the company was at a crossroads.
Working in conjunction with a telecommunication carrier, Trextel and Solutions Architects designed a custom solution that replaced an antiquated satellite network with broadband VPN and cellular backup. We installed a hosted IP telephony solution, and deployed a new managed video surveillance system and infrastructure cabling. The solution enabled the company to scale, adding more than 150 new locations within 12 months.